Integration with CCTV
Intercom systems are often used to supplement secure access to a facility. Rather than
allowing unauthorized persons open access to a building, a posted employee can see the
individual from inside the building using the closed circuit television (CCTV) cameras. Both
parties can communicate reciprocally using the intercom system. This process allows for
higher security at the access points of a building.
Improved Communication
Traditionally, intercom systems have been used to easy communication within a building.
Intercom speakers placed at strategic points in a building make it easy for everyone in a
building to receive a message at the same time. Important announcements can be made with the
intercom. An intercom also makes it easy to find a specific individual quickly, which can be
especially important when time is scarce.
With intelligent internal intercom systems, you get instant communication no matter where
the employee might be within the office. Instead of the signal going to their desk, it goes
to their smartphone, so you never miss anyone.
These systems are ideal for quick messages, such as asking someone to check their email for
an important message. It takes seconds to get in touch with someone while it could take
minutes or longer with phones.
Versatility
An intercom system can be used for more than just inter-office communication and exterior
door access. Intercom combined with interior door access can restrict access to certain
wings or rooms within a facility. This ensures that only authorized personnel are allowed in
high-priority areas.
Compliment Surveillance Systems
Internal intercom systems work well with surveillance systems. For instance, if you see an
employee in an area they shouldn’t be in, talk to the employee via the intercom in that
area. In the case of an emergency, anyone watching the surveillance cameras can inform
employees of what to do and where to go.
For instance, in the event of a fire, employees could be directed towards the safest route
away from the fire. It’s just an extra layer of safety for all staff.
Send out General and Emergency Announcements
Phone systems don’t usually allow office wide announcements. If your business needs to send
out a quick announcement to everyone, such as coming to the break room for a surprise party,
press a button and you’re able to talk to everyone at once.
Also, emergency announcements are simpler than ever. A quick announcement over the intercom
system and everyone within the business knows what the emergency is and how to
respond.
Work alongside Remote Monitoring or Guards
Remote monitoring and/or on-site guards are always great security measures. Internal
intercom systems make these security precautions even more effective. For instance, if
someone’s remotely monitoring your cameras, a quick call informs you about any potential
security issues. You then use the internal intercoms to let employees know what to
do.
If you have guards, it’s easy to contact them via intercom to respond to security incidents.
You don’t have to worry about them being in a dead zone with their radio or phone. Guards
can also use the system to communicate with each other when dealing with security
incidents.
Control Access to Certain Areas
Intercom systems require that anyone who wants to enter a building identify themselves. This
deters criminals or unauthorized personnel from entering your facility, which makes your
facility more secure.
To avoid giving out numerous key cards to employees, use an intercom system to allow or deny
access. It’s a simple, yet highly effective security measure. Only a selected few employees
get full-time access to areas. When someone else needs to enter, they request permission via
the intercom. The employees inside press a button to temporarily open the door.
This type of security access is often used at entry points to restrict access to your
business. Parking lots may also use this method to ensure only employees and authorized
visitors get in.
Include Video for Quick Meetings
Some intercom systems include video. This is ideal if you need to have a quick meeting with
someone or show them something, such as a defect in a product.
With the push of a button, you’re instantly connected to the right employee. Instead of
going through connecting via an app or cloud-based program, you’re connected instantly. It’s
a quick and effective way to interact face-to-face with co-workers, even in large office
buildings.
Internal Communication
The internal communication in a company is of utmost importance. It is not practical to call
someone on using a phone line as those calls might incur charges. The EPABX system basically
operates like an Intercom System for your organization and you can communicate with anyone
on your floor or anywhere in the building seamlessly.
It can also facilitate you with a call transfer facility, where basically it benefits the
caller as well as the receiver just-in-case the caller has called the wrong
extension.
Remote Integration
This feature comes into perspective when you install a more sophisticated IP Based EPABX
System, which enables you to connect your mobile phone as an extension.
Call Dispersal/Distribution
This helps in case of a call centre scenario where there are multiple incoming calls at the
same time. The EPABX System is programmed in such a way that each incoming call would be
diverted to a line which is not currently engaged. Hence, reducing your call wait time and
enhancing the customer experience.
Centralized Execution
Incoming calls coming into the organization can be directed to the receptionist who will
further direct the calls to the concerned person. Thus helping to bring in a more
streamlined approach to your office communication.
Automatic Call Responders
The EPABX System enables you to program an automatic call responder, as and when there is an
incoming call, the caller gets a welcome message and then he/she can direct themselves to
the concerned department. This helps in case you do not have a receptionist.
These are just a few benefits that you can churn out of an EPABX System.
If you are looking for an EPABX System or any kind of Office / Home Automation products,
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Cost Reduction:
There is no need to buy extra boards or expensive add ons while sharing this system.
It can easygoing scale and it’s easier to add more lines or increase severe
capacity.
Choice:
There are various options to choose from the Internet server to the vendors.
You can choose which server or device to use in your system.
You can choose the operating system and also a variety of phones from different
manufacturers.
Flexibility:
Expand the network when there is a need. Even when you move premises or expand to different
places, they can easily shift without a change in the number.
It can easily connect employees who work from home to the office network. This also helps
employees connect to the IP phone while travelling.
Sharing of Resources:
Within the office, the employees can share phone lines. Several extensions may be connected
to a single phone line, this reducing the overall phone expenses.
In case of external calls, they may be routed from a single incoming mode and directed to
the client’s extension number.
Easy programming:
It is totally programmable. It facilitated complex installation procedures and other
integrated requirements for communication.